Select name - finder feature

Discussion in Technical Forum started by Roderick Janes, Nov 19, 9:26 AM
RJ
Roderick Janes
  website
Maybe there is a procedure to get the desired results in this process, but I have yet to find it.

When you are adding an individual to another individual who is already in the tree, the process goes something like this.

Click son, then "If person already exists - click here", then Select which will give you the Finder feature. The feature gives you a choice after you type in the name, of 15 individuals. If the person is not in that list (say you have more than 15 individuals with the same name) - then how do you get to the remaining individuals. As of now the only way I get around it is to manufacture a second or third name, and then type that name into the Finder.

Am I missing something???

RJ
Roderick Janes
  website
I thought that at least TB would reply to my inquiry of Nov 19th.

But it's not a surprise that they completely ignored my request, because some time ago I highlighted another problem with TB procedures, but it took several weeks and several messages to get their attention, before they finally fixed it. Unacceptable by any standards!!!!!!!!

RJ
Roderick Janes
  website
I thought that at least TB would reply to my inquiry of Nov 19th. But it's not a surprise that they completely ignored my request, because some time ago I highlighted another problem with TB more ...
procedures, but it took several weeks and several messages to get their attention, before they finally fixed it. Unacceptable by any standards!!!!!!!
Well it is almost a month and TP has completely ignored me. Not unexpected of course. We long termers are not staying for the good service we all get or don't get.

Today I was trying to add a son to a couple all of which were in the tree. There were numerous people with similar names when I tried to add the son and he was NOT in the 15 choices that they give you to choose from. There is no procedure to get to the remaining names so the only option is to change the name of the individual you seek in order to find him or her.

WHEN ARE YOU GOING TO FIX THIS????