Unable to start new tree

Discussion in Technical Forum started by michelle hadden, Jul 14, 2021
michelle hadden
I fill in the page name, the tree name, select United States and click create but NOTHING happens. The page cycles back to a brand new screen asking me to create a new tree. I have logged out and logged back in, same problem. I also cannot find out how to upgrade to a paid membership. Already sent a technical support request ticket but hoping other forum users can provide me with a faster response.
I have this same exact problem, have no idea how to fix it - please post here if you find a solution.