|I am experiencing exactly the same problem.|
I have opened a New Tree - and Paid for Deluxe Membership & I have only been able to put 3 Names on it!!
My son (who is a Microsoft Professional) has also tried unsuccessfully to add names. He is now thinking TP is Rubbish!
It is so frustrating.
Now today I have gone to my Main Tree and am having problems uploading images there... It is crazy!
Especially when we seem to have to wait days for an answer.