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Re:Complaints about Forum Click to ReplyReply 
  Author: Alan Scott  Homepage   Date: Mar 5, 9:51 PM
  In Reply To: Complaints about Forum  by: Alan Scott

I have been waiting to see how long it would be before my previous message appeared in Forum. Well done Tribalpages I don't have any problem whatsoever regarding the length of time it took. Time received in USA 4.23pm 4th March, a Sunday. I noted that it had been printed in Forum (may have been there earlier) by 3pm, 6th March NZ time which is 9pm in USA 5th March. Therefore it was actioned during the first working day after it was received. I don't think Members can complain if that sort of service continues.

I don't think it is unreasonable for Members to expect same working day monitoring for messages received up to late afternoon on a day. After all it is not as though Tribalpages receive a massive number of messages in a day. The average for February for messages appearing in Forum was only 5 per day, or 6 per working day. Does not take much time to quickly read these messages.

With that I will stop and give TP Support more time to read other members messages, That's my lot on this subject.



 
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