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 Tutorial and Help

 Frequently Asked Questions


Getting Started : Creating a simple Family Tree site

Let us create a family tree starting with your name:
  1. Open your Web Site in a Browser and select Edit in the menu. Enter your password and click Login.
  2. Click the Male or Female button in the 'Add New Name' section. You will get the Edit Name page.
  3. Enter your name and details and click the Save button to take you back to the Names page.
  4. Click the Family button in the 'Family Tree Names' section.
  5. Use the <<add Spouse>> (or add Father/Mother/Son/Daugther) links to complete your family.

Adding Grandparents and Grandchildren

Grandparents- Say you want to add your father's parents. We will assume you have already added your father (see above).
  1. Pick you Father's name from the list of names and click the Family button
  2. Use the <<add Father>> and <<add Mother>> links to add your Grandparents.
  3. Alternately you can use the Ancestor Chart to add your grandchildren.
Grandchildren- We will assume you have already added your children (see above).
  1. Pick you Childs's name from the list of names and click the Family button
  2. Use the <<add Son>> and <<add Daughter>> links to add your grandchildren.
  3. Alternately you can use the Descendant Chart to add your grandchildren.

Adding Photos

Now let's add a couple of photographs.
  1. Click Photos in the menu. This will take you to the Albums page.
  2. Click the "Send a Photo" Button. You will be taken to the "Send a New Photo" page
    1. Click the Browse button in the Photograph section. Select the photograph you would like to import.
    2. Click Upload Photo button. Depending on the size of the photograph, you may have to wait a while for the file to upload. Once your photo has been uploaded, you will be taken to the "Edit Photo" page.
    3. If this a photo of a name in your tree, select a name, then click the Attach button. The page will refresh. It will now say "This is a photo of ..."
    4. Click the Save button.
Note: You can attach multiple names to a name at selecting each name and clicking the "Attach" button (described above).

Your FamilyTree Website

You can view your website by entering your UserID in the "My Family Tree" section in TribalPages' Homepage (http://www.tribalpages.com). A detailed description of your website is provided in the "Browsing a WebSite at TribalPages" section of our Features Page


Connecting Families - Marriages

Say you have already created two families. You would like to marry a member of one family to one in the other. Here's how:
  1. Click Edit and log into your site
  2. Select View from the menu.
  3. Pick the name of one spouse in the list of names.
  4. Click the icon next to his/her name. The edit page is displayed.
  5. Select the spouse's name from the list and click the Save button.



Fixing Relationships - parents/children/spouses

Say you have the wrong names connected as a parent or child or spouse. Here's how to fix this:
  1. Click Edit and log into your site
  2. Select View from the menu.
  3. Pick the name of you wish to edit from the list of names.
  4. To change parents or spouse, click the next the name
  5. To change a child, click the next the child's name
  6. You will be taken to the person's Edit form. Select the correction parent or spouse from the name lists or select none.
  7. Click the Save button.


Fixing Mistakes - Deleting a Name

  1. Click Edit and log into your site
  2. Select View from the menu.
  3. Pick the name of you which to edit from the list of names.
  4. Click the icon next to his/her name. The edit page is displayed.
  5. Click the Delete button.
  6. The name will be deleted.



Notes: Adding some text to a person

In the person's Edit page, enter some text in the "Notes" section. About 60 words (300 characters) may be entered for each person in your family tree. This information is displayed on that person's page on your site.

  • Links

  • You can add links in your pages. You do this by placing the link in the notes section of that person's page. Say you wanted to place a link to http://www.geocities.com in John Doe's page and you would like to call the link "Favorite Site". Just enter the text
    <a href="http://www.geocities.com">Favorite Site</a>
    in the notes section of John Doe's page.
  • Email Addresses

  • You can include links that let people send email to a particular address. This type of link is known as a "mailto". You do this by placing the mailto link in the notes section of that person's page. Say you wanted to place a mailto link to marydoe@hotmail.com in Mary Doe's page and you would like to call the link "Contact Mary". Just enter the text
    <a href="mailto:marydoe@hotmail.com">Contact Mary</a>
    in the notes section of Mary Doe's page.

    Events: Date of Birth, Death and Marriage.

    The format for Dates is Month followed by Day and finally Year. The Year must be 4 digits (e.g 1943). All event fields are optional. You may enter only the Year or Month if you wish. Birthdays and Anniversaries for living persons will appear in the Events page of your site. Any person born after 1900 and without a death year is considered living. The Year of birth is not displayed in the events section of your website. You may enter the place of Birth and Death.

    Photographs: Import GIF or JPG file into your site.

    You can display a photograph for each person in your Tribe. Additionally, photographs are organized into your Tribes Photo Album. You can upload any number of photographs of any size (upto 5Mb Each) form your computer into your web site as long as you do not exceed your allocated limit (50 photos for free sites, 250 for Standard, 1000 for Premium and 5000 for Deluxe sites). If you need to upload more photographs you will need to upgrade your site from a free site for a small fee.

    Sending photos to your TribalPages' site.

    1. Click Edit and log into your site
    2. Select Photos from the menu. This will take you to the Albums page.
    3. Click the Send a Photo Button. You will be taken to the "Send a New Photo" page
      1. Click the Browse button in the Photograph section. Select the photograph (only jpg and gif image types are supported) you would like to import and click the Open button.
      2. Click Upload Photo button. Depending on the size of the photograph, you may have to wait a while for the file to upload. Once your photo has been uploaded, you will be taken to the "Edit Photo" page.
      3. Select the name of the person in the photo from the lists. Then click the Attach button. The page will refresh. It will now say "This is a photo of ..."
      4. Enter a Caption and the Description for the photo if you like.
      5. If you would like this photo to be on the cover of the photo album, then check the "Use this as the cover photo for the album" box.
      6. Click the Save button.

    Creating a photo album.

    1. Click Edit and log into your site
    2. Select Photos from the menu. This will take you to the Albums page.
    3. Click the Add New Album link.
    4. A window will pop-up prompting for a title for the album. Enter a suitable title (upto 100 characters) and click to OK button.
    5. The new Album is created and you are ready to Add Photos to it. If you would like to move photos from another album see the Moving Photos around section.

    Moving Photos from one Album to another.

    1. Click Edit and log into your site
    2. Select Photos from the menu. This will take you to the Albums page.
    3. Click the Album you wish to move photos from. The Album Edit page is displayed.
    4. Check the box on the top left corner of each photo you would like to move.
    5. From the Move to Album ... List, select the Album you would like to move to. Click the OK button next to it.
    6. The photos will disappear from the current album and appear in the To: Album.

    Deleting Photos

    1. Click Edit and log into your site
    2. Select Photos from the menu. This will take you to the Albums page.
    3. Click the Album where the photos are located.
    4. Check the box on the top left corner of each photo you would like to delete.
    5. Click the Delete button.

    Deleting an Album

    1. Click Edit and log into your site
    2. Select Photos from the menu. This will take you to the Albums page.
    3. Click the Manage Albums link. This will take you to the Album Settings page.
    4. Check the box in the Delete column of the Album you would like to delete. Click the Save button.
    5. If there are any photos in the Album, a message box will pop up asking for confirmation. Note: this operation will delete all photos in the Album. Click the OK button.

    Changing an Album's Title

    1. Click Edit and log into your site
    2. Select Photos from the menu. This will take you to the Albums page.
    3. Click the Manage Albums link. This will take you to the Album Settings page.
    4. Update the Title in the Album Title area. Click the Save button.

    Finding a Person's Photo

    1. Click Edit and log into your site
    2. Select Photos from the menu. This will take you to the Albums page.
    3. In the Names with Photos section click on the name of the person.
    4. This will take you to a page with the his/her photos. To change the Caption, Description, Photo Year etc, click the Edit link above the photo.

    Deleting a Person's Photos

    1. Click Edit and log into your site
    2. Select Photos from the menu. This will take you to the Albums page.
    3. In the Names with Photos section click on the name of the person.
    4. This will take you to a page with the his/her photos. Click the Edit link above a photo.
    5. Once the page with photo is loaded, click the Delete Photo at the bottom.

    Choosing a Favorite photo

    If a person has more that one photo, you can select which one is the favourite photo for that person. This is the photo that will be displayed first for that name.
    1. Click Edit and log into your site
    2. Select Photos from the menu. This will take you to the Albums page.
    3. In the Names with Photos section click on the name of the person.
    4. This will take you to a page with the his/her photos. Click the Favourite selection over the photo.


    Personalizing your Web Pages

    Click Edit and log into your site and select Tools from the menu. The settings have been divided into 3 categories:
    • Colors

    • Preferences

      • Title for your Site

      • Visitor Password

      • Password Hint

      • Start Name

      • Directory Listing

      • Order of names

    • Administrator

      • Your Login Password

      • Your Name

      • Your Email Address

  • Background color and texture

  • You can change the default colors for your Web Site. If you choose a light color background, the text appears in Black (links are in Blue). If you choose a dark color, the text appears in White (links are in Yellow).
    • Click Edit and log into your site
    • Select Tools from the menu.
    • Then click on "Colors".
    • Select a background color from the one of the lists.
    • Then click the OK Button.
  • Title for your Site

  • This is the title that is displayed on the top of your web site.
    • Click Edit and log into your site
    • Select Tools from the menu.
    • Then click on "Settings".
    • Type your new Title in the "Site Title" field.
    • Then click the OK Button.
  • The Visitor Password

  • The Visitor password is used to authenticate admission into your site. If you set the Visitor password, visitors to your site will be asked to enter it before they can browse your site. If you want to admit only those you know, please enter a password here.
    • Click Edit and log into your site
    • Select Tools from the menu.
    • Then click on "Privacy".
    • Enter a password in the Visitor Password section. Do not choose the same password as your login password, otherwise your visitors will be able to modify your site.
    • Then click the OK Button.
  • Selecting a Start Name
  • The Start Name is the first name displayed when one visits your family tree. By default it is the name of the first person you entered when you began building your Family Tree. To change the Start Name to begin with a different person ...
    • Click Edit and log into your site
    • Select Tools from the menu.
    • Then click on "Settings".
    • Select a name from the "First Individual" list.
    • Then click the OK Button.
  • View by First Name or Last Name

  • By default all the names in your Family Tree are sorted and displayed by Last Name. But you can change this to FirstName.
    • Click Edit and log into your site
    • Select Tools from the menu.
    • Then click on "Settings".
    • Set the "List of Names" field to "Sort by First Name"
    • Then click the OK Button.
  • Living Persons: Hiding/Displaying living persons
  • You can setup your Web site to hide or display information of living persons. First make sure that you have set the Living persons to "Alive". You can do this by selecting a name in the "Edit Tree" page and clicking the "Edit" button. In certain countries, the name, date of birth and mother's maiden name is used to establish one's identity. Hence for security reasons you may wish to not disclose such information for living persons. By default all the information is displayed. However, by going to your settings page, you can setup your site to hide the names, or date of birth etc. of living persons. To change the display settings for living persons
    • Click Edit and log into your site
    • Select Tools from the menu.
    • Then click on "Privacy".
    • Choose your Privacy Level
    • Then click the Save Privacy Settings Button.
  • Your Login Password
  • The Login password is the one that you entered along with your user ID when you signed up with TribalPages. You use this password to modify your site. To change your login password ..
    • Click Edit and log into your site
    • Select Tools from the menu.
    • Then click on "Administrator".
    • Enter your email address in the "Login Password" field.
    • Then click the OK Button.
  • Your Name
  • Your name is displayed in your Web Site's homepage. To update your Name ..
    • Click Edit and log into your site
    • Select Tools from the menu.
    • Then click on "Settings".
    • Enter your name in the "Webmaster's Display Name" field.
    • Then click the OK Button.
  • Your Email Address
  • You email address serves several purposes:
    To automatically notify you whenever a visitor has signed your guest book.
    To contact you if a visitor wants permission to view your site.
    To send you your password when you have forgotten it.
    Here's how to change your email address ...
    • Go to http://www.tribalpages.com
    • Click "My Account"
    • Once you have signed in click "edit profile"
    • Enter your email address in the "Email Address" field.
    • Then click the OK Button.

    Is this Free ?

    TribalPages is a Genealogy service dedicated to helping you build, maintain and share your Family Tree online. Websites can be free or members can pay an annual fee for more space and advanced features.

    Website Pricing

    How do I send an Upgrade payment by Check ?

    Make the check out in US$ and made payable to TRIBALPAGES. Write your UserID in the bottom of the check and mail it to

    TribalPages INC
    12157 W Linebaugh Ave, #183
    Tampa, FL 33626
    USA

    I have lost my UserId or password. Help!

    Click here for the userId and password help page.


    Security: Can anybody view my web site ?

    Only if you want them to. You can make your site completely private or you can open it up to all visitors. Please see Website Privacy for more details.

    Security: Website Privacy

    You can make your site completely private or you can open it up to all visitors. The settings can be found in the "Privacy" option under Tools in the menu, once you have signed in as administrator.

    By default, only invited family members can see private information on your website. Uninvited visitors can only see deceased relatives. They do not have access to living information. They can request an invitation to view your site and it is up to you the grant them access.

    You can setup privacy on your website in one of two ways


    Security: By Invitation Only

    Only those you invite to your site will acces to your private data. They will be asked to create their own password.

    Depending on the type of invitation that you send out (Guest, Member or Administrator) they will have different privilages. Guests can only view. Members can add or edit only immediate family and upload their photos. Administrators can do "almost" everything the owner of a site can do.

    As Owner, you will be able to track Guests, Members and Administrators activity via your "Website Activity Log". The Activity Log tells you which invitees have visted your site and what changes they have made.


    Security: Access Code (Visitor Password)

    The Access Code is a alternate to the "By Invitation Only" privacy option. Instead of sending invitations, you setup a common visitor password (access code) for your website that you share with family members. Anybody knowing you access code will be allowed into your website. They can view your site but cannot make any updates.

    Security: Can my web site be edited from another computer ?

    As long as you know your userID and password, you can login from any computer connected to the Internet and update your Family Tree. Members use the Login Screen to get administrative access to their web site.

    Security: Can I change my login password ?

    Absolutely ! Once you have logged in, click on the "Settings" option in the menu bar. In the Settings screen click the "Change Settings" button. This will bring up the "Change Settings" form. In the "Login Password" section, type in a new password in the "password" and the "confirm" fields. Click "Submit Changes" when your are done.

    Why isn't my site listed when I search for a name ?

    The search feature looks for names in TribalPages' directory of names. This directory is refreshed twice a month, usually the middle and end of each month. If you have set the "Directory Listing" option for your site as "Yes" it will be added to TribalPages' directory of names. To do this, login as Administrator, then click on "settings" on the menu, then click the "Settings" button in the "Website Settings" section. In the "Web Site Settings" page click "Yes" for the "Directory Listing" option and click the "OK" button. Once you do this, your site will be included in subsequent refreshes of the names directory.

    Is there a means to backup the information that has been entered ?

    You may backup and download your tree as a GEDCOM file and download it to your computer. Here's how: once you have logged into your website using your userid and password, select the "GEDCOM" menu item. Here you will see instructions on backing up and downloading your tree. Once you have downloaded your tree as a GEDCOM file you can upload it to TribalPages at any time and your tree will be restored from the information in the GEDCOM file.

    What is a GEDCOM file ?

    GEDCOM was developed by the Family History Department of The Church of Jesus Christ of Latter-day Saints (LDS Church) to provide a flexible, uniform format for exchanging computerized genealogical data. GEDCOM is an acronym for GEnealogical Data Communication. Its purpose is to foster the sharing of genealogical information and the development of a wide range of inter-operable software products to assist genealogists, historians, and other researchers.

    Can Gedcoms be added for additional family lines on my website ?

    You will need to sign up a new site for each line. Each GEDCOM that is uploaded wipes out the names that exist on your site. However photos that you uploaded previously to your site are not deleted. If a photo was associated with a name, and the same name appears in the uploaded GEDCOM, then the photo remains linked to that name, otherwise the photo will not be linked to any name, but will remain in the album.

    How do I create a GEDCOM file in FTM ?

    To create a GEDCOM file in FTM ...
    • Open a family file
    • Select Copy/Export Family File from the File menu.
    • Under Save as type, select GEDCOM. If you want to save only part of your FTM file as a GEDCOM file, first display an ancestor, descendant or hourglass tree showing the individuals you want to include.
    • Then pick Copy/Export Individuals in Tree from the File menu and select a file name and folder for the GEDCOM file. Make sure the file ends with a .GED


    How do I open a GEDCOM file in FTM ?

    To open a GEDCOM file with FTM, select Open Family File from the File menu and locate and select the GEDCOM file. Then select a folder and name for the new file. For easy backup, you might choose a folder within My Documents such as C:\My Documents\Jones Family\. Finally, select the facts you'd like to import and the corresponding fact names in FTM. Open and examine the newly created FTM file. If it looks OK, go ahead and combine it with your main file by selecting Append/Merge Family File from the File menu (see tip number 5 for hints on merging).

    I am having trouble LOGGING into my website

    If you keep getting the message "You are not logged in as Administrator...", the problem you are having could be related to your Browser configuration.
    Try this ...
    In the Internet Explorer menu, select
    • Tools, then
    • Internet Options
      • Security Tab
        • Security Level .. click the "Default Level" button
        • Select "Medium" security level
      • Privacy Tab
        • Select "Medium-High" as the settings level
    • Click "Apply" then click "OK"
    • Try logging in again.

    Is this Free ?

    TribalPages is a Genealogy service dedicated to helping you build, maintain and share your Family Tree online. Websites can be free or members can pay an annual fee for more space and advanced features.

    Website Pricing

    How much space can I use ?

    Free sites are limited to 500 names and 50 photos. If you need more names or photos you will need to upgrade your site for a small fee. Check the "Upgrades" tab once you have logged into your site. You can upload any number of photographs of any size from your computer into your web site as long as you do not exceed your allocated limit.

    Do you sell or rent out my family tree information or photographs ? I hear some other websites do this.

    Here is our Privacy Policy shown in the "Join Now" page....
    Privacy Policy: Any information you enter is considered private. TribalPages.com will not sell, rent or disclose this information to anyone. Our privacy policy also covers any information you enter in your Family Tree. Although TribalPages will not disclose any the information in your Family Tree, it is up to you to use the password feature of your Family Tree to limit accessibility.



     
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